In the service industry, one fantastic experience will always be outweighed by subsequent subpar visits. At best, a customer may return to your spa or salon a couple of times in an attempt to relive ...
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In the service industry, one fantastic experience will always be outweighed by subsequent subpar visits. At best, a customer may return to your spa or salon a couple of times in an attempt to relive ...
No matter your business, client retention goes a long way toward determining whether or not you can sustain success. And when we say "sustain success," all that really means is "grow revenue." And ...
So we're guessing this won't come completely as a surprise: cotton has many green advantages, especially over fiber peers like bamboo and rayon. Ground zero for that fact is in how they're processed. ...
On the surface, choosing quality seems simple. The problem with that viewpoint is that quality is often determined by who has the best marketing, and not necessarily the best product. Unfortunately, ...
Whether you're a spa owner or an esthetician, you probably spend a lot of time figuring out ways to enhance your services. Of course, if you're viewing what you do as a "service," then you're already ...