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5 Tips To Consider When Choosing Spa Products For Your Customers

Spa owners, along with their estheticians, should be product experts. Experience, along with a willingness to stay on top of industry innovations, plays into the spa and salon catalog that lives ...
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Simple Spa Marketing Tactics That Win Customers

To retain customers, creating an exceptional customer experience is paramount. This takes an expert staff that uses premier products, and a salon or spa space that comes across as professional yet ...
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Apply These Proven Techniques To Increase Customer Engagement At Your Spa

More than ever before, customers are empowered. The Information Age has made it easier to be picky; with lists of service providers only a click away, it's easy to research a place before ever ...
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Why Individualized Attention Is Critical To The Customer Experience

Here's a sobering fact: according to a variety of articles and blog posts on the Internet (like this one—or this spa-specific one) 68% of customers stop doing business with a company due to bad ...
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7 Ways To Guarantee Your Spa Clients Will NEVER Return

When it comes to blogging, there's plenty of "how to" and "tips" lists out there. We've posted plenty of them here ourselves, simply because they're invaluable. But what about a "don't do this ever" ...
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