Ready or not, the holiday season is upon us. Sure, November's just getting underway. But before you know it you'll be basting a turkey, fighting your way through Black Friday, chopping down your ...
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Ready or not, the holiday season is upon us. Sure, November's just getting underway. But before you know it you'll be basting a turkey, fighting your way through Black Friday, chopping down your ...
When it comes to blogging, there's plenty of "how to" and "tips" lists out there. We've posted plenty of them here ourselves, simply because they're invaluable. But what about a "don't do this ever" ...
In the service industry, one fantastic experience will always be outweighed by subsequent subpar visits. At best, a customer may return to your spa or salon a couple of times in an attempt to relive ...
No matter your business, client retention goes a long way toward determining whether or not you can sustain success. And when we say "sustain success," all that really means is "grow revenue." And ...
As the leaves turn and the wind becomes brisk, we can all breathe a sigh of relief. The blaze of summer is far behind us—even though in the South, this was one of our mildest summers ever. With the ...